Shipping and Delivery Policy
Shipping and Delivery Policy
Shipping and Delivery Policy
At Namasakaarmahara.com, we strive to ensure that your orders are delivered in a timely and efficient manner. Please read our shipping and delivery policy carefully to understand our practices and procedures.
1. Shipping Locations
We currently ship to addresses within the Jammu district of Jammu & Kashmir only. We do not offer international shipping at this time.
2. Shipping Charges
Shipping charges are calculated based on the weight and dimensions of the products, as well as the delivery location. The total shipping cost will be displayed at checkout before you complete your purchase.
3. Delivery Timeframes
Our standard delivery timeframes are as follows:
- Local Deliveries (within Jammu district): 1-3 business days
Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions, holidays, or logistical challenges.
4. Order Processing
Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can use this information to check the status of your delivery at any time.
6. Delivery Attempts
Our delivery partners will make two attempts to deliver your package. If you are unavailable to receive the package on both attempts, the package will be returned to our warehouse. We will contact you to arrange for a re-delivery, which may incur additional shipping charges.
7. Damaged or Lost Shipments
We take great care in packaging your products to ensure they arrive safely. However, if your package arrives damaged or if items are missing, please contact our customer service team within 24 hours of receiving your order. Provide your order number, a description of the issue, and, if possible, photographic evidence of the damage.
In the rare event that a shipment is lost, we will work with our delivery partners to locate the package or arrange for a replacement.
8. Incorrect Shipping Address
Please ensure that your shipping address is correct before completing your order. We are not responsible for packages delivered to an incorrect address provided by the customer. If you realize that you have provided an incorrect address, please contact us immediately. We will do our best to update the address before the order is shipped, but we cannot guarantee this if the order has already been processed.
9. Order Cancellations
Orders cannot be cancelled once they have been processed and shipped. Please review our Refund and Cancellation Policy for more details.
10. Contact Us
If you have any questions or concerns regarding our shipping and delivery policy, please contact us:
Thank you for shopping with Namasakaarmahara.com. We appreciate your business and are committed to providing you with the best possible service.
